Airlines urged to improve accessible travel options

The Chair of the Disability Royal Commission (DRC) has personally written to Australia’s major airlines and airports, outlining the need to create an inclusive travel experience for people with disability.

Airports and air travel should be more accessible to people with disability and offer more assistance through inclusive procedures and better training of staff.

The Chair of the Disability Royal Commission (DRC) has personally written to Australia’s major airlines and airports, outlining the need to create an inclusive travel experience for people with disability.

The Hon Ronald Sackville AO KC, says people with disability are frequently discriminated against at airports, left with damaged mobility equipment, or they are even injured after being dropped during transfer.

A decision to write to the airline and airport Chief Executive Officers (CEOs) was made following two workshops held by the DRC last November that featured over 60 participants sharing their experiences with air travel.

They highlighted the challenges posed by inaccessible facilities and services, plus a lack of supportive airline procedures and staff training that can actually assist people with disability.

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